A definition

There are many definitions of Facilitation and this is just one of many. However, in essence it captures what professional facilitation is all about.

“ The act of assisting or making easier the progress or improvement of something.”

Goal Directed Facilitation

Sometimes a very specific task needs to be tackled in order to deliver a specific outcome, such as ideas development, requirements generation or problem solving. A skilled facilitator can help the group focus on the task at hand. Criteria development and identifying and grouping components are examples of specific task oriented group processes. Each technique used is selected to support the group in delivering the needed results. Techniques can be combined or alternated to tackle even the most complex issues. When the task is composed of phases, a facilitator may be able to apply techniques to structure the discussions. These are step-by-step, approaches that utilise information to trigger predetermined actions.

Group Directed Facilitation

Some groups need to focus on improving the effectiveness of the group's performance before they can begin, or continue, to tackle the task. All facilitators should possess the skills for helping a group with the interpersonal skills needed to interact effectively. The focus of these work sessions is to improve specific skills such as team building, conflict resolution, valuing diversity and communication. Building interpersonal skills and identifying problems that block effective group dynamics can dramatically improve the overall productivity of the group. Other group directed facilitation might include interventions designed to build leadership and coaching capabilities within the group, and facilitated discussions that encourage critical thinking and exploration of ideas.