Facilitator Competencies

The grid below outlines the competency categories Assessors will be looking for evidence of, in their assessment of the Application Documents and on the Assessment Day.

Managing the Event

Design and run an event by:

  • Client Engagement and Management
  • Planning, designing and organising the event
  • Using facilitative techniques
  • Managing the environment
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    Managing the Process

    Keep the group moving by:

  • Resolving and managing conflict
  • Evoking participation and creativity
  • Showing flexibility in the process and a facilitative style to match the changing needs of the group
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    Managing Groups & Individuals

    Work with people by being able to:

  • Communicate effectively with all members of the group
  • Be objective
  • Create a safe learning environment



  • Managing Your Learning

    Keeping up with the Game by:

  • Being knowledgeable in current organisation and culture development concepts and modes
  • Understanding group life cycles and development
  • Understanding problem solving techniques
  • Managing Yourself

    Keep fit for purpose by:

  • Being willing and able to learn
  • Developing and practising self-awareness

  • Developing and using support networks
  • Being able to handle uncertainty

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